Winter NEWS

December 2022

Dear Athletes, the winter season is here again! This is the time of year we reflect on what we've done and what we look forward to. Our team is very thankful to work with all of our athletes and we're excited for the future. As always, we have continuous improvement planned for 2023, but let's enjoy this season and hope we can share a bit of cheer together!

IMPORTANT DATES🗓️:

Closures: Our Athletic Center will be closed on the following dates:

December 25 - 26: Closure for Christmas Holiday

January 1: Closure for New Year's Day

January 22 - 24: Closure for Chinese New Year Celebrations

Schedule Changes: Please check GymMaster Schedule for updated info

December 22: Holiday Schedule for Winter Solstice

December 27 - 31: Class schedule adjusted during holiday week.

January 2: Holiday Schedule (Weekend Hours)

January 25 - 27: Adjusted schedule for Chinese New Year

SPC ANNUAL APPRECIATION:

Dear SPC Athletes: We would like to say thank you for your continued support! We have prepared a something special for you to warp up 2022 and start right for 2023.

1. A small THANK YOU GIFT to you all! The gift will be available for pick up in the Christmas week (19 Dec Onward).

2. 30mins Complimentary Movement Corrective - for you all to move free! Please contact Front desk staff to book your session!

3. Sweaty Betty x Coach Tung - Integrated Mobility Class - To be held on 17 & 18 Dec, 10am, all participants will receive a goodie bag and a $500 voucher from Sweaty Betty

4. But First Coffee! -10% offer from our neighbour Zombie Speciality Coffee. Just open your Member App and show it to redeem your discount!

WE VALUE YOUR FEEDBACK

We are committed to the Kaizen principle of continuous improvement. Please share your thoughts on anything you think we can work to improve on with some questions below to get you started...

1. What would you add or improve on to make your SPC experience better?

2. How is the communication with Coaches during the sessions?

3. How are we doing with our customer service? Are we clear with our scheduling, policies etc and any feedback where there might be pain points?

You can drop your feedback/ any message you want to share to our coaches and team anonymously into the Christmas Socks🧦 in AQ Strong Christmas Tree🎄 (next to the stadium stairs). Thanks.

Thanks Everyone - We hope you will have a great holiday season and start to the new year.

Marco, Coach K and the AQ Strong Team.